Paw Primer

The owner’s judgement call

What is normal, what is not, and when it is worth a vet visit.

Plain-language guides to everyday dog and cat care for owners — pet health, breeds, feeding, puppy and kitten basics, common vet questions, and grooming.

The everyday read

Usually normal
  • Eating, drinking and toileting the way they normally do.
  • Sleeping a lot — cats especially — but rousing normally and greeting you.
  • One bout of vomiting or a loose stool, then back to normal energy and appetite.
  • A dog panting after exercise or heat, settling once it rests somewhere cool.
  • Occasional scratching, head-shaking or licking that stops on its own.
Worth a vet visit
  • A sign that keeps going or keeps coming back instead of settling.
  • Off food, or drinking noticeably more than usual.
  • Limping that does not ease, or a leg they will not put weight on.
  • An eye held shut, watering or cloudy.
  • A new lump, a wound, or skin licked raw.
  • A cat that stops grooming, hides, or sits hunched — cats mask pain, so quiet can mean unwell.

When to call a vet

Three steps, in order. If a sign appears in more than one step, treat it as the higher one.

Watch at home
  • One vomit or loose stool, then normal energy, appetite and drinking.
  • A single skipped meal in an otherwise bright, playful animal.
  • Mild itching with no broken skin, no smell and no hair loss.
  • A sneeze or two with clear eyes and a normal appetite.
Book a vet
  • Signs that persist or return rather than settling.
  • Off food, or noticeably thirstier than usual.
  • Limping, an eye held shut, a new lump, or an ear that smells or is shaken constantly.
  • Weight you can feel coming off through the ribs and spine.
  • Any change at all in a very young, very old, pregnant or already-unwell animal.
Go now
  • Difficulty breathing, choking, or gums that look pale, blue or grey.
  • Collapse, a seizure, or an animal you cannot rouse.
  • Cat A male cat straining in the litter tray without producing urine.
  • Dog A swollen, tight belly with restlessness and retching that brings nothing up.
  • Known or suspected poisoning — chocolate, grapes and raisins, xylitol, antifreeze, human medication, or lilies for cats.
  • Dog Heatstroke: collapse, confusion, or heavy panting that does not settle as the dog cools.
  • Heavy bleeding, a road accident, or a fall from height.